Franchise Agreement (Draft)

This Franchise Agreement (“Agreement”) is entered into between Cloud Cybers / Cloud Cyber Café (Brand Owner / Company) and the individual or entity (“Franchisee”) applying for and operating a franchise under the Cloud Cybers ecosystem.

1. Scope of Franchise

The Company grants the Franchisee a non-exclusive, non-transferable right to operate under the Cloud Cybers brand and offer services listed on the official website and platform, subject to the terms of this Agreement.

2. Franchise Models

A. Cyber Mitra (Mobile-Based Business)

• Work-from-home or mobile-based model
• No shop or office mandatory
• Operate using smartphone, internet, and provided systems
• Ideal for students, individuals, and rural/urban entrepreneurs
• Income through service commissions, onboarding & referrals

B. Cloud Cybers Partner (Shop / Office-Based Model)

• Physical shop or office setup
• Serve walk-in and online customers
• Higher service volume and local branding
• Access to full service portfolio
• Eligible for area-based marketing support

C. Cloud Cybers Studio (Premium Franchise Model)

• Premium branded office or studio setup
• District or high-potential area focus
• Higher onboarding rights and team handling
• Enterprise clients, institutions & bulk services
• Maximum earning potential under the ecosystem

3. Investment & Fees

Franchisee shall pay the applicable one-time franchise fee based on the selected franchise model.

• Franchise fees are non-refundable unless stated otherwise
• No royalty or minimal recurring charges as per model
• No mandatory inventory investment

4. ROI Expectation

Based on historical performance and business potential, the franchise model is designed with an expected ROI timeline of up to 12 months.

ROI depends on effort, location, service mix, and market conditions. The Company does not guarantee fixed income or profits.

5. Roles & Responsibilities

Company Responsibilities

• Centralized service processing & backend operations
• Technology platform, CRM, and dashboards
• Training, SOPs, and onboarding support
• Branding guidelines and marketing material

Franchisee Responsibilities

• Customer acquisition and local promotion
• Accurate data and document submission
• Compliance with brand and legal guidelines
• Professional conduct with customers

6. Commission & Earnings

Franchisee earnings are commission-based and may include:

• Service commissions (varies by service)
• Onboarding and referral incentives
• Subscription and renewal income
• Product, kit, and package margins

7. Brand Usage

Franchisee is permitted to use the Cloud Cybers brand name, logo, and materials strictly as per brand guidelines. Unauthorized modification or misuse is prohibited.

8. Confidentiality

All systems, pricing, processes, client data, and operational details are confidential. Franchisee agrees not to disclose or misuse such information.

9. Term & Termination

This Agreement shall remain valid for the agreed term and may be terminated by either party in case of breach, misconduct, or policy violation.

• No refund upon termination due to franchisee fault
• Brand usage must stop immediately after termination

10. Compliance & Legal

Franchisee must comply with all applicable local, state, and central laws, including tax and business regulations. The Company shall not be liable for franchisee’s legal non-compliance.

11. Limitation of Liability

The Company shall not be responsible for indirect, incidental, or consequential losses. All business risks are borne by the Franchisee.

12. Governing Law

This Agreement shall be governed and interpreted in accordance with the laws of India. Jurisdiction shall lie with courts having authority over the Company’s operational location.

13. Acceptance

Status: Draft / Indicative Agreement