Return & Refund Policy

This Return & Refund Policy outlines the terms under which returns, cancellations, and refunds are processed for services, products, subscriptions, and franchise programs offered through our platform.

1. General Policy

Due to the nature of digital, service-based, and customized offerings, most services provided by us are non-returnable. Refunds are applicable only under specific conditions as mentioned below.

2. Service Cancellation

• Cancellations must be requested before work or processing has started
• Once service execution begins, cancellation is not permitted
• Government, third-party, or institutional fees are non-refundable

3. Refund Eligibility

Refunds may be considered in the following cases:

• Duplicate payment made by mistake
• Service could not be initiated due to internal technical failure
• Order cancelled by us due to non-availability of service

4. Non-Refundable Cases

• Change of mind after service initiation
• Incorrect information or documents provided by the customer
• Delays caused by government departments or third parties
• Franchise fees, onboarding charges, or training fees
• Digital products, subscriptions, or downloadable content

5. Product Returns (If Applicable)

For physical products (if any), returns are accepted only if:

• Product is damaged during delivery
• Incorrect product delivered

The product must be unused and reported within 48 hours of delivery with proper proof (photos/videos).

6. Refund Process

If a refund is approved:

• Refunds are processed to the original payment method
• Processing time may take 7–14 working days
• Transaction or gateway charges may be deducted if applicable

7. Franchise & Partner Refunds

All franchise and partner-related payments are non-refundable, unless explicitly mentioned in a written agreement or offer document.

8. Chargebacks & Disputes

Raising unauthorized chargebacks or payment disputes without contacting support may result in account suspension and legal action if required.

9. Policy Changes

We reserve the right to modify this Return & Refund Policy at any time without prior notice. Updated policies will be effective immediately upon posting.

10. Contact & Support

Last Updated: As per current operational policy